China Mobile Pakistan owned cellular services provider, Zong, has wrapped off the covers from its world class Contact Centre in Chak Shehzad, Islamabad today. The ceremony was inaugurated by Minister for Information Technology and Telecom, Ms. Anusha Rehman,
The telecom firm says that this latest addition to their ranks is the largest cloud based franchise in Pakistan.
A number of top officials from the telecom sector were present at the opening ceremony including Chariman PTA, Dr. Ismail Shah and Secretary IT, Akhlaq Tarar.
Zong has reached yet another milestone in offering the best possible support services to its valued subscribers and provide them with their queries any time they want by launching this latest Contact Centre.
The Contact Store will enable Zong to come nearer to their customers and respond quickly to their needs and problems. In addition to that, the Contact Centre will also open new job opportunities in the country hence contributing constructively to the economy of Pakistan.
The state minister for IT and Telecom commented on Zong’s contribution to the IT market as, “We strongly applaud the hard work of Zong that is making a positive impact on the IT & Telecom sector of Pakistan. Zong is one the leading telecom operator in the country and plays a pivotal role in offering improved and advance telecom facilities to the citizens of Pakistani via its creative schemes and also drives the telecom in a positive manner hence giving it a huge growth. With such incredible schemes, Zong has for sure become a leader to follow for the rest of Pakistani cellular networks.”
Mr. Fan Yunjun, CEO of Zong also addressed the media by saying, “Zong remains devoted to its vision of being an influential digital life partner of the masses. Zong like to dominate the chapters of innovation with a user-centric thought. Consumers are at the heart of everything that we work for. This new Contact Centre will act as a robust bridge between Zong and our dignified subscribers so that we stay in touch to respond to their changing needs and come up with permanent and convenient solutions. That will be the main factor in our success at Zong”.